How can we help you use Numora?
Search guides, setup steps, UAE VAT help, payroll instructions, billing support, and troubleshooting.
Getting Started
4 guides and answers
Company Setup
3 guides and answers
Chart of Accounts
4 guides and answers
Customers & Vendors
3 guides and answers
Sales Invoices
4 guides and answers
Purchase Bills
3 guides and answers
Receipts & Payments
3 guides and answers
Bank & Cash
3 guides and answers
UAE VAT
4 guides and answers
Reports
4 guides and answers
Payroll
4 guides and answers
Fixed Assets
3 guides and answers
Cheque Management
3 guides and answers
Recurring Billing
3 guides and answers
Expense Claims
3 guides and answers
AI & Automation
3 guides and answers
Corporate Tax
2 guides and answers
Auditor Package
2 guides and answers
Teams & Roles
3 guides and answers
Billing & Subscription
4 guides and answers
Migration
8 guides and answers
Security & Audit Trail
5 guides and answers
Troubleshooting
9 guides and answers
Help articles
87 resultsHow to create your company profile in Numora
Set up company name, TRN, AED currency, VAT settings, and first user access.
How the 15-day Professional trial works
Understand 15-day trial access, expiry, and what happens before upgrading.
How to choose the right plan
Compare Starter, Business, Professional, and Enterprise readiness.
Understanding Numora Core, Pro, and Intelligence
Learn how the ERP workspace is split across core accounting, Pro operations, and Intelligence modules.
How to add TRN and trade license details
Store UAE tax registration and license details for compliant records.
How to set AED as your base currency
Keep UAE accounting reports consistent with AED-first books.
How to set your financial year
Choose the financial year used by reporting, VAT, and closing workflows.
What is Chart of Accounts?
Understand the account register that powers reports and journals.
How to create an account
Add account codes, types, parent accounts, and opening balances.
Difference between assets, liabilities, equity, revenue, expenses, and COGS
Choose the right account type for correct reporting.
Why debit and credit must balance
Learn the double-entry rule used by Numora posting.
How to add customers
Create customer records with TRN, payment terms, and credit limits.
How to add vendors
Create supplier records with TRN, payment terms, and bank details.
How payment terms and credit limits work
Use payment terms and limits to control receivables and payables.
How to create a sales invoice
Create tax invoices with customers, lines, VAT codes, and posting.
How UAE VAT is calculated on invoices
Understand Standard 5%, Zero Rated, Exempt, and Out of Scope invoice VAT.
How to record partial customer payments
Apply receipts to invoices and update balances automatically.
How to create a credit note
Track customer credits and adjustments in the sales workflow.
How to enter a supplier bill
Record supplier bills with VAT, vendor, status, and posting controls.
How input VAT works
Understand recoverable input VAT and VAT payable calculation.
How to attach supplier invoice documents
Attach PDFs and images to supplier bills when document storage is enabled.
How to record a customer receipt
Record customer collections and allocate payments to invoices.
How to record a vendor payment
Record supplier payments and allocate them against bills.
How invoice and bill balances update automatically
See how partial settlement changes status and outstanding balances.
How to add a bank account
Create bank and cash accounts used by receipts, payments, and reconciliation.
How to record bank charges
Post bank charges as expenses and keep balances accurate.
How to reconcile bank transactions
Match bank statement lines to Numora transactions.
How UAE VAT 5% works in Numora
Learn how output and input VAT are grouped for UAE VAT reports.
Difference between Standard, Zero Rated, Exempt, and Out of Scope
Choose the correct VAT treatment for each transaction line.
How to generate VAT report
Calculate VAT payable or refundable from posted sales and purchases.
What is Output VAT and Input VAT?
Understand VAT collected from sales and recoverable VAT from purchases.
How to read Profit & Loss
Review revenue, expenses, and net profit for a period.
How to read Balance Sheet
Review assets, liabilities, and equity at a reporting date.
How to check Trial Balance
Confirm debit totals equal credit totals before reporting.
How AR Aging and AP Aging reports work
Track overdue customer receivables and supplier payables.
How to add employees
Create employee salary profiles and WPS-ready payroll data.
How payroll calculation works
Understand gross salary, deductions, provisions, and net salary.
How gratuity provision works
Track gratuity estimates for UAE payroll planning.
How WPS SIF export works
Prepare WPS-ready salary information for export workflows.
How to add a fixed asset
Track fixed asset master data, cost, residual value, life, and depreciation method.
Difference between Straight Line and WDV depreciation
Compare depreciation methods used in asset accounting.
How asset disposal works
Understand asset disposal and gain/loss treatment.
How to manage post-dated cheques
Track issued and received PDCs in a cheque register.
How to record bounced cheques
Record bounced cheque status and follow-up controls.
How PDC reminders work
Use due-date reminders for post-dated cheque follow-up.
How recurring invoices work
Create templates for repeat customer invoices.
What is deferred revenue?
Understand revenue received before it is earned.
How ARR is calculated
Understand annual recurring revenue from subscription billing.
How employees submit expense claims
Submit employee expenses with receipt evidence.
How expense approval works
Route expense claims through approval before reimbursement.
How reimbursements are posted
Post approved reimbursements to payroll or bank payments.
How AI document intake works
Upload supplier invoices and receipts, review extracted data, then prepare bills.
How AI bank reconciliation works
Import bank statements and review suggested matches before approval.
How financial insights are generated
Generate cash, VAT, overdue, expense, and missing-document insights from accounting data.
How UAE corporate tax schedule works
Track revenue, accounting profit, adjustments, relief, and tax estimate.
What is Small Business Relief?
Use relief tracking when a UAE company qualifies under the threshold rules.
How to prepare an auditor package
Collect statements, trial balance, VAT, documents, and audit logs for review.
How to download audit and document ZIP files
Use server-side exports for auditor packages and bulk supporting documents.
How to invite team members
Invite users and assign role-based access.
Difference between Super Admin, Owner, Accountant, Sales User, and Viewer
Choose the right permissions for each finance user.
Why only Super Admin/Owner can manage billing
Protect subscription and payment controls from standard users.
How to upgrade from trial
Move from trial to a paid plan without losing company data.
How to choose Starter, Business, or Professional
Pick a plan based on invoices, users, exports, and payroll needs.
How to manage Nebulix Platform billing
Open billing controls to upgrade and sync platform-controlled subscriptions.
What happens when trial expires
Understand locked features and how to keep working after trial expiry.
How to migrate from Zoho Books
Plan customer, vendor, invoice, and account migration from Zoho Books.
How to migrate from Odoo
Prepare Odoo accounting data for Numora migration.
How to migrate from QuickBooks
Prepare QuickBooks records for import review.
How to migrate from Xero
Prepare Xero data for Numora setup.
How to migrate from Tally
Prepare Tally ledgers and parties for Numora.
How to import customers from CSV
Use CSV preparation rules for customer imports.
How to import Chart of Accounts from CSV
Prepare account codes and balances for migration.
How to review migration errors
Check validation issues before importing migrated records.
How Numora protects company data
Understand auth, tenant scoping, RLS, and private records.
What is tenant isolation?
Learn why each company only sees its own records.
What is Supabase RLS?
Understand row-level security in plain language.
How audit trail works
See how create, edit, delete, post, and settings actions are logged.
Why records are soft-deleted
Learn why finance data is deactivated instead of permanently removed.
Invoice not saving
Common fixes for invoice save and posting errors.
VAT amount looks wrong
Check VAT code, discount, quantity, and posting status.
Trial expired
What to do when trial-only features are locked.
Payment failed
Fix failed card or subscription payment attempts.
Checkout not opening
Check the Nebulix Platform checkout connection, browser, and support escalation.
I cannot invite team members
Check plan limits and role permissions for team invites.
I cannot export reports
Check plan access and server-side export permissions.
Payroll calculation looks wrong
Review employee salary, allowance, absence, and deduction fields.
Trial Balance is not balanced
Find draft or unposted transactions causing imbalance.